REOLINKRLC-843A - 4K PoE Security Camera with Spotlights, 5X Optical Zoom, Outdoor Camera with Color Night Vision, Two-Way Talk, Human/Vehicle/Animal Detection, IK10 Vandalproof, No PT Supported

I’ve been using this Reolink dome camera for a few weeks now and I’m very impressed with its performance. The image quality is sharp both day and night, and the motion detection works exactly as expected. Installation was simple, and the app makes it easy to monitor everything remotely. The build feels solid and professional. I use it outdoors and it handles weather just fine. Definitely worth the price — I feel much safer having this in place.

I have had a chance to install these particular cameras yet but the other REO LINK cameras worked wonderfully.

From what i saw of the image quality from the bare bones android app it looks like a good camera as far as image quality goes, however I am unable to use it, as despite this camera being advertised as accessible via a standard web browser and older Reolink models working wonderfully with both the browser interface and third party NVR software this newer model is apparently useless until you connect it to Reolink's PC software (not mobile) and turn on the appropriate network capabilities. Unfortunately their software only works on Windows and Mac and I am an exclusive Linux (and Android) user, so for all practical purposes this camera is useless to me. While I understand that I am in very small demographic to not have a Windows or Mac machine available, this same issue would also be a problem for business users who's corporate IT policies disallow the installation of 3rd party software and who intended to manage the camera through the browser and/or video software already on their systems despite the camera's support for RTSP and ONVIF (and HTPP/HHTPS/RTMP) that should make it usable with a wide range of software.

I bought two of these and was pleased with the product. After about two months I noticed one of them lost it's night capability. I checked all settings and confirmed the firmware was up-to-date. I started an online chat and ran through a couple of trouble shooting steps as requested, even though I was confident it was not a setting. I then asked if I could request a warranty replacement. They told me I would receive an email with further assistance. Within 24 hours I did receive an email telling me they would replace the item and they asked if I would send it back. I agreed and requested additional information on their warranty process. Coincidentally, that same day my home automation system notified me there was an update available. Although the camera itself was not identifying an available update, one did exist. I was release two days earlier. After resetting the camera and updating the firmware the problem was solve, no warranty required. I was pleased with the process for warrant, but didn't need it, were they provide you a prepaid label to return the camera and then send you a replacement.

There was a glare/reflection or what ever that is in the picture above during night time that made it useless at night. Even after light initial cleaning. Daytime viewing is very good. Wide angle is very good. Night time motion detection is a little disappointing. Light comes on when motion is with in 10-15 feet of camera, but then turns off and goes back to infared mode after about 20 seconds. Not sure yet if this can be adjusted. Push notifications can be inconsistent at times.UPDATED 9/9/24I cleaned the inside and outside of the dome cover again this time using a bit of soap and water. Wiped thoroughly with lint free cloth and the glare is pretty much gone. Hopefully this will make notifications be more consistent as well. Adding a star.UPDATED 9/17Camera performance is much better. Notifications at night seem consistent. Also to this point have not had to clean or wipe camera again so what was causing glare must have came from the factory or initial set up, so at least it was easily fixable. Zoom capability works well for a very specific area like car or doorway. It’s been less than a month, but at this point I would buy again. Will wait a bit on performance though before adding another star.Update: 9/232-way talk clarity is excellent, much better than other cameras I have had. 5 star in this category. Probably due to large size of camera and positioning of speaker.Only negative’s are inconsistency in motion alerts and only trigger when person is with in 15 feet of direct view of camera. Was hoping for wider detection alerts. At that range by the time you get an alert a door could be kicked in.Once the dome is cleaned well it was not a problem again for me. Adding another star for overall performance relative to price.

I got two of these RLC-843a cameras because of video reviews I saw online. They're okay during the day, but where you put them matters a lot. Don't leave them in the sun too long, or the clear plastic will get yellow. I tried putting them on my eaves, but that was a bad idea because I couldn't see much. Now I have them on the side of my house, just below the eaves, so they're covered a bit.At night, they're really bad. The picture is blurry and uneven, and if you have more than one camera in one place, it's even worse. I wish I could control how much infrared light they use. It would be nice if the infrared light was separate from the camera. I think the problem is that the infrared light is too close to the camera lens.If you're using these inside somewhere with lots of lights, like a gas station or a party store, they're good. But if you need them for watching your house at night, you might be disappointed."

Had some issues with the cameras. Sandy from Reolink customer service responded to all my issues and resolved all my problems promptly and so easy best customer service.

I'm an installer and these keep me busy, in a very good way... and my clients love them!how can I become a certified dealer for this product? reach out!