[Updated Version]Cocopa External CD DVD Drive USB 3.0 Portable CD DVD +/-RW Drive Slim DVD/CD Rom Rewriter Burner Writer, High Speed Data Transfer for Laptop/Macbook/Desktop /MacOS/Windows10/8/7/XP/Vi

I have given this unit 5 stars but I did have to return the first unit. The product arrived and the housing design is very nice. I had problems right from the start and it just got worse each time I tried something different. It did not respond to software eject commands and would not read any dvds or cds at all. I actually got lucky once and I can tell it read my dvd but I clicked the eject button by accident and when I pushed the tray back in, it was a no go never to read anything again. I do run linux but the drivers are very good and I have never had issues with any other models. I thought this thing was complete junk and jumped back on amazon to get a full money back. I thought about it a second and remembered why I even purchased it in the first place and it was because of the great reviews, so instead, I requested a replacement and thought I would give it another try. I am so glad I did. The replacement unit arrived the next day, I tried the unit, not having too high expectations, and I was very pleased indeed. It is certainly a sharp looking unit and it worked absolutely flawlessly and as expected and absolutely zero issues. This was weeks ago and still it works fantastic. Bottom line, every once in a while you are dealt a lemon. It happens, and this is not the first time it has happened to me. I communicated a little bit with the seller and explained my issue and they seem like some great folks, very helpful, sincere and apologetic. In the end, the reviews on Amazon helped me choose a real winner. Really a 5 star product and only downgrading by 1 star ONLY because of the return.

I complained because my DVD drive did not work in my computer. The company wrote me right away and sent me a new drive. AT first, it did not work; however, the company sent me a driver for Windows 10 and, after installing, the drive is working. I have had bed luck with these drives in the past. My computer is fairly new and very powerful, so when the drive did not work and everything else did, I was frustrated. The company was good, responded quickly and the drive works. I do not know why the instructions say that the drive is "Plug and Play" if it needs another driver. I usually do not like to review an electronic product just after I get it; I like to wait about 6-8 months; however, because the company has been so nice, I am giving it a 4-star rating. IF it fails too soon, I will change it. I hope this drive is better than the last. I also appreciate the company's warranty.

I only review products on two occasions - 1) if I'm highly dissatisfied 2) if the product blew my socks away!I'm happy to say #2 perfectly describes this external drive. OMG!!!True, honest story:I have been having trouble with connecting my printer to my wireless network, I read the user manual, watched tons of YouTube videos, but nothing seems to work. But the printer did come with a CD to download necessary software for printing wirelessly, which I couldn't use because my Dell laptop (Inspiron 13 7000 series) doesn't have an internal CD/DVD driver. So I look on Amazon for an external one because I was tired of USB cable printing.I was a little skeptical about it at first, but ultimately I decide to buy it because I figured if it doesn't work, I can always return it. But I'm glad I bought it because literally in less than 30 mins I was able to print wirelessly; whereas, in the past couple of months I spent hours trying to figure out how to connect the printer to my wireless network without the CD.Bottom line: this driver is super easy to use - I didn't have to download any special program, it's compact & lightweight so you can easily fit it into you laptop sleeve. I hope it lasts me many years.If you find yourself in similar situation as me, save yourself some frustration and buy this. I promise you will not regret it.And oh, it did come with a surprise gift, which was very generous of the seller.

The drive works just like it is supposed to, no complaints on performance. It burns dvd's fast. Low noise, low vibrations even at high rotation speeds. One USB connection makes this a really simple DVD player to connect to your laptop or desktop PC (most others require 2 usb connections). I have burned 6 DVD's so far and the speed is much faster than my older DVD burner.I plugged this burner into a USB2 drive, and performance was still good. One connection, and it works. No drivers, no muss, no fuss.And a big plus is that my drive detection software says the internal drive is actually a HP drive. So I took out the two screws that hold the case together and sure enough, it says Hewlett Packard aka HP on the drive. Nice to know the internals are a quality name brand and not some no name drive.I am very pleased with this external DVD player/burner. It performs better than my expectations.BTW, this drive is recognized by the BIOS on startup so if you want to run a recovery CD/DVD, the drive will be listed as a boot choice. Outstanding.If you have Win10, make sure the PC is updated to Win10 VM 1910 for simple plug and play.

The usb plug does not plug easily into my usb port on my computer, I have to use quite a bit of force in order for it to go in. Yes, I am plugging it in the right way, but it feels tight when I attempt to plug it in, and when I plug it in, my computer does not recognize the drive. It is also tight when I remove the plug from the usb port on my computer. It is almost as if it was not designed correctly and there is a slight difference between the plug on the cd-rom and the port on my computer. I bought this cd-rom quite a while back, and it had been sitting in it's original packaging, it was just today that I needed to make of use of it for the first time, and it seems to be trash.**Update** 08-27-2020I received a refund of the money that I paid for the drive, and I updated my review to 3 stars because of the good customer service. They didn't have to refund the money, but they did, so that earns 3 stars in my book.