PEHOST Supports Free Exchange and Refund. Research shows the way to improve your pet's health is to get him to drink more water. Water is essential for supporting your pet's vital organ function. Q: How frequently do I need to change the filter and how many pcs filters in packing? A: The recyclable filter should be washed every 2 to 3 weeks, depending on the number of pets using, changed 3-4months,we supply 5pcs filters can be used 1-2years. Q: How often should I clean the fountain? A: Fountain should be clean at least 2-3weeks. Please clean it per week if you living in hard water. Q: Why my pet fountain could not pump any water? I followed all instructions carefully A: Dear, please notice that the pump tube should be facing to the tube of the middle part, so the water can be pumped up. Q: How to adjust the flow of water? A: As you can see "+"and "-" on the side of the motor, slide the small piece of switch so that you can adjust the flow as you want. Specification: Certification: CE/UL Material: Eco-friendly ABS Size: 31.5 x 18.5 x 18cm(12.4 x 7.28 x 7.08 inch) Capacity: up to 85oz/2.5L US Standard Power Supply: AC 120V 12V Input Suitable for: Multiple Cats or Small Medium Size Dogs Package: 1 x PEHOST Dog Water Dispenser with filter 6 x carbon filter 1 x Power adapter 1 x Motor Tips: I,FOR INDOOR USE ONLY! Please clean all pet fountain before using. II,Prevent the plug and outlet from getting wet. III,Please keep the cable away from pets, avoid pets' chewing. IV,Place the power adapter in higher position of the pet fountain. V,Don't allow the water level to fall below the "MIN" mark, or the pump may run dry and burn out.
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