REOLINK 4K Outdoor Plug-in WiFi 6 Security Camera, PTZ Camera for Home Security, Wi-Fi 6 New Tech, Motion Tracking, Smart Detection, 3X Optical Zoom, Motion Spotlight, Local Storage, E1 Outdoor Pro

DO NOT BUY: FIVE STAR REVIEW GIVEN TO ENSURE PEOPLE SEE THIS REVIEW. AVOID THIS CAMERA AT ALL COSTS.I had an E1 Outdoor 2K for 3 or so years, and it was a godsend. It worked day and night and kept my family safe. Sadly, the new E1 Pro Outdoor is an embarrassment to its predecessor. I have ordered 3 E1 Pros and shouldn’t have.The first one worked for a month, then the pan-tilt function failed. I ordered a second one that seemed to work better, but guess what? More of the same—the pan-tilt failed again.Now, after much debate, my order for a third one arrived today, and I haven’t even opened it yet. I’m about to send it back along with my other two. Why is this camera so awful? Is there no quality control?I have had the Reolink Outdoor 2K camera outside for almost 3 years without issue. I upgraded to the E1 Outdoor Pro, and it failed in under a month. I returned it, got a replacement, and the new one seems like it is about to have the same issues. The PT function is clearly the problem. It works well for a bit, then struggles to move.What design change turned this once-reliable camera into an abysmal paperweight? I don't mean to be rude, but it is quite concerning. Reolink has saved me many headaches in the past, and I want to continue supporting the company.However, as it stands now, I feel that I will have to search for an alternative sooner rather than later. Are there others out there who have experienced this same problem? I can't be alone.Is Reolink going to become the next Wyze? Because if so, I’m jumping ship

Nice upgrade over standard camera, really like the pan and zoom features, good wifi range, easy to set up and link to nvr, great functions and good value in my opinion.

update: add 1 star as customer support is very responsive. camera working well after shaving the rubber coverAs a few other reviews have noted, there is a design flaw. The rubber cover for the SD card slot is on the camera "ball" that articulates, so it gets caught on something on the inside when it pans up. This causes it to occasionally get stuck and you need to manually move it to to free it. To fix it, I took the cover off and used a razor blade to shave off the slight hump that protrudes slightly above the camera. This seems to have resolved the problem. It is still a nice camera and form form. I assume Reolink included this hump to make it easier to remove the cover, but it is the core problem. The rubber cover is easy enough to remove without it. I liked the size of this camera as compared to the other pan/tilt models, but getting stuck makes this a poor choice. I am still happy with Reolink overall, but would recommend a different pan/tilt model, unless you are ok with making a mod. Reolink support has been great and sent this design issue to their production team, so hopefully there will be an update for future versions.

This has got to be the best IP camera out there.Yes I know that it can be a little pain to set it up but don’t give up on it.The camera setup has a QR code that you get in the app during setup that you need to scan with the camera, now this can be a little tricky because it does not want to scan and people just get frustrated and give up. I take a screen shot of the QR code and put that screen shot up to the camera because the app dims the light on the phone making it hard to scan, make sure your brightness is all the way up, you can also do this with a flashlight shining on the QR code as well.I recommend setting it up in the house first in bright light and then installing where you want it to be.Don’t give up, this is a fantastic well played camera.

Hello everyone, it is 12/2024 and I really wanted to like this camera but it fell sort of my exceptions. I ended up returning it.The camera itself was okay but the software app was very difficult to use. I also prefer to monitor cameras from my computer. And after a few hours I finally figured out which Reolink Client software to download on the computer and battled with it to get it to see the new camera. What they don't make clear is that the first time you use the camera in the Client software is you MUST connect an ethernet cable to the camera. It can't just be wifi connected. So there goes almost another 2 hours of my life figuring that out.As far as using it that is where the next problem comes in. They let you define activity zones but anything OUTSIDE the zone will NOT get recorded. That is such a miss design. For example if a young child runs on your lawn you will get alerted and it gets recorded. But if a child is walking on the on the side walk (outside the zone) then it will not get recorded. If this is a lost child and you want to help find them then you are unable to help. It should still record ALL events inside or outside zones. The only difference is if you get an alert or not.I ended up returning it and went back to my older NEST cameras which do ZONES correctly and you don't need the client software. You can just view your cameras from any browser and you can see them streaming ALL at once.There are other small issues that I didn't prefer but the zone issue is a big one for me.